Link: CentreWare IS Help Home page
Phaser® 7400 Help
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Printer Home Help

The Home page displays information about printer features, options, and important printer conditions. Any optional features installed on the printer are displayed under Features and are indicated by a checkmark next to the feature name. Access useful links to CentreWare IS features and function settings by clicking any of the links on this page. This page is easily accessed by entering the IP address of the desired printer into your browser address field. If you are already in CentreWare IS, you can return to this page by clicking the CentreWare Internet Services logo in the top left corner of any page.

Status Message (left side of page)

The status message box appears on the left of the page, below the image of your Xerox printer. The status message gives quick indication of your printer's state at any time. This message is updated according to the specified values in the Polling Interval section of the General Status page.

Click the Refresh Status button image Refresh Status button to refresh the printer status immediately.

Status Conditions

Message
Description
Ready/Standby/Busy
(green background)
The printer is printing or ready to accept data.
Warning
(yellow background)
There is a non-critical problem at the printer, such as toner low or paper low. The printer can still print.
Error
(red background)
The printer cannot print. There is an error condition, such as toner out or paper jam.
  • When the printer is in Standby mode, Ready, or printing, the status box is green.
  • If a warning condition occurs, the warning message displays against a yellow background. Click on the warning message to display a PrintingScout information page that describes the condition in more detail and gives steps to correct it.
  • When an error condition occurs, the error message is displayed against a red background. Click the error message to obtain more information about the error condition.

Name - Displays the Printer Name or System Name as defined on the Server Properties page. Access this page in CentreWare IS by clicking the Properties tab and selecting Web Server  > Server Properties from the navigation tree. See the Server Properties Help page for more detailed information.

DNS - Displays the assigned Domain Name Service name on the TCP/IP Settings page. Access this page by clicking the Properties tab and selecting Protocols > TCP/IP from the navigation tree. See the TCP/IP Help page for more detailed information.

IP - Displays the assigned IP address as defined on the TCP/IP Settings page. Access this page by clicking the Properties tab and selecting Protocols > TCP/IP from the navigation tree. See the TCP/IP Help page for more detailed information.

Contact - Displays the Printer or System Contact as defined on the Server Properties page. Access this page by clicking the Properties tab and selecting Web Server  > Server Properties from the navigation tree. See the Server Properties Help page for more detailed information.

Location - Displays the Printer or System Location as defined on the Server Properties page. Access this page by clicking the Properties tab and selecting Web Server  > Server Properties from the navigation tree. See the Server Properties Help page for more detailed information.

Status - Displays the current printer status message, updated at regular intervals. Click the link to display detailed PrintingScout information regarding the current status if a warning or error message displays. For more information on PrintingScout messages, see the PrintingScout Help page.

Refresh Status button image Refresh Status - Click the Refresh Status button to refresh the printer status immediately. To update the Refresh Status interval, access the Status page by clicking the Status tab, scroll to the bottom of the page, locate Polling Interval and select a new value from the drop-down box.

Navigating through CentreWare IS

The Home page displays buttons for each section of CentreWare IS. If you hold your mouse pointer over any of the navigation buttons, a brief description of the button displays. Click the button next to a section to go to that tab in CentreWare IS.

Status button image Status -The Status tab displays information about your printer's general status, such as paper tray capacity and page count. Click the Supplies link to view the status of your printer's consumables and routine maintenance items.

Jobs button image Jobs - The Jobs tab contains links on how to Cancel Jobs, display Job Accounting Records, view Usage Profiles, etc.

Print button image Print - The Print tab contains links to pages in CentreWare IS that pertain to printing help pages, printing files stored on the hard drive of the printer, printing font samplers and demonstration pages. You can also use this tab to send print-ready files to the printer using your browser. See the File Download Help page for more information.

Properties button image Properties - The Properties tab offers links to pages that describe properties about your printer, Protocols used by your printer, Security Settings, etc.

Support button image Support - The Support tab offers links to download printer drivers and other printer software, access user documentation and videos, as well as other information pages. Access Troubleshooting pages from the Support tab, including PrintingScout messages, Troubleshooting pages that you can print, and Diagnostic Logs.

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