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Status
Tab Help
Purpose of the Status Tab
The Status tab displays status information for each printer
in the printer list. Click the Quick Links column on the far right to
select a column heading to display on the page. You can select any of the following
Quick Links options:
- Page Count - Select this link
to display the total number of pages that have been printed on the printer.
- Location - Select this
to display the location information for the printer.
- Contact - Select this to display
the contact information for the printer.
The default column settings for the Status tab are Status,
IP Address, Model, Status Detail, and Quick Links.
On the base configuration, all columns are fixed. On other printer configurations
with a hard drive, the Status column and the Quick Links column
are fixed; however, you can modify which fields display in the second, third,
and fourth columns. To modify display settings, click the Preferences
tab and select Configure Display Columns on the navigation tree.
Note: Detailed information is available for Xerox Phaser
printers only.
Organizing this Tab
Organize the tab by clicking categories from the navigation tree
on the left. All data will be re-displayed by the category chosen. If you selected
Quick Phaser Search from the Search Scope page on the Preferences
tab, only Phaser Printers will display; otherwise all manufacturers will display.
Click the column headings to toggle the display order of that column. Access
any printer that contains a link by clicking on its IP Address. For more
information on tab display settings, see the Configure
Display Settings Help and the Configure
Display Columns Help.
Status Icons
When there are multiple errors or warnings,
the highest priority error reported in the printer displays in the status list.
Printer status conditions can be any of the following:
| Icon |
Definition |
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The printer is ready to print or in the process of printing. |
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The printer has a warning condition in effect. |
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The printer has an error and cannot print or is stopped. |
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The printer status is unknown or is stale. |
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The printer has not been responding to printer requests. |
For Xerox Phaser Printers, when the status displays as a warning
or error, click on the Status Detail field to open a PrintingScout
message that will describe in greater detail the warning or error and any possible
corrective action. For more information on PrintingScout, see the PrintingScout Help
in CentreWare IS.
Creating and Modifying Custom Groups
You can create and modify custom Printer Groups from any
tab except the Preferences tab. For more information on creating printer
groups, see the Create Printer Group
Help. For more information on how to modify custom printer groups,
see the Modify Printer Group Help.
Updating the Printer List
Click the Update Printer List button to instruct the printer
to perform a new printer search according to the values stored in the printer
search settings pages on the Preferences tab. For more information on
printer search settings, see the Printer
Search Scope Help and the Printer
Search Schedule Help on the Preferences tab.
Updating Printer Status
When you click the Update Status button from any tab
except the Preferences tab, the printer parses the printer cache, requests
updated status data from each of the printers in the list, then displays
the
updated printer status information on the page. The status line on the top
of the page displays a message indicating the status update is in progress.
This
message updates every 60 seconds until the status update is complete.
Notes:
- Update Status does not add any new printers to the list. It simply
requests updates for the printers contained in the list. To initiate a new
printer search, click Update Printer List.
- Access to the Update Printer List, Update Status, Create
Printer Group, and Modify Printer Group functions are controlled
by the administrator. You may require a user name and password to access
these functions. See the Administrator
Security Settings Help in CentreWare IS.
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