Link: CentreWare IS Help Home page
Phaser® 8860 Help
Information Index
Printer Home Help

CentreWare IS displays the current printer status, and enables you to change printer settings from the convenience of your desktop using a web browser on a networked computer. Use CentreWare IS to change printer settings instead of using the printer control panel.

The Home page displays information about printer features, options, and important printer conditions. Any optional features installed on the printer are displayed under Features and are indicated by a checkmark next to the feature name. Click any of the links on this page to access CentreWare IS features and function settings. Access the Home page by entering the IP address of the desired printer into your web browser address field. If you are already in CentreWare IS, you can return to this page by clicking the CentreWare Internet Services logo in the top left corner of any page.

CentreWare IS provides access to the printer's embedded web server. It requires a web browser and a TCP/IP connection between the printer and the network (in Windows, Macintosh, or UNIX environments). TCP/IP and HTTP must be enabled in the printer, and a web browser that supports JavaScript is required. If JavaScript is disabled, a warning message appears and the pages may not function properly.

Status Message (left side of page)

The status message box appears on the left of the page, below the image of your Xerox printer. The status message gives quick indication of your printer's state at any time. This message is updated according to the specified values in the Polling Interval section of the General Status page.

Click the Refresh Status button image Refresh Status button to refresh the printer status immediately.

Status Conditions

Message
Description
Ready/Standby/Busy
(green background)
The printer is printing or ready to accept data.
Warning
(yellow background)
There is a non-critical problem at the printer, such as paper low. The printer can still print.
Error
(red background)
The printer cannot print. There is an error condition, such as paper jam.
  • When the printer is in Standby mode, Ready, or printing, the status box is green.
  • If a warning condition occurs, the warning message displays against a yellow background. Click on the warning message to display a PrintingScout® information page that describes the condition in more detail and gives steps to correct it.
  • When an error condition occurs, the error message is displayed against a red background. Click the error message to obtain more information about the error condition.

Name - Displays the Printer Name as defined on the Server Properties page. Access this page in CentreWare IS by clicking the Properties tab and selecting Web Server > Server Properties from the navigation tree. See the Server Properties Help for more information.

DNS - Displays the assigned Domain Name Service name on the TCP/IP Settings page. Access this page by clicking the Properties tab and selecting Protocols > TCP/IP from the navigation tree. See the TCP/IP Help for more information.

IP - Displays the assigned IP address as defined on the TCP/IP Settings page. Access this page by clicking the Properties tab and selecting Protocols > TCP/IP from the navigation tree. See the TCP/IP Help for more information.

Contact - Displays the Printer Contact as defined on the Server Properties page. Access this page by clicking the Properties tab and selecting Web Server > Server Properties from the navigation tree. See the Server Properties Help for more information.

Location - Displays the Printer Location as defined on the Server Properties page. Access this page by clicking the Properties tab and selecting Web Server > Server Properties from the navigation tree. See the Server Properties Help for more information.

Status - Displays the current printer status message, updated at regular intervals. Click the link to display detailed PrintingScout information regarding the current status if a warning or error message displays. For more information on PrintingScout messages, see the PrintingScout Help page.

Refresh Status button image Refresh Status - Click the Refresh Status button to refresh the printer status immediately. To update the Refresh Status interval, access the General Status page by clicking the Status tab, scroll to the bottom of the page, locate Polling Interval and then select a new value from the drop-down list.

Navigating through CentreWare IS

The Home page displays links to each section of CentreWare IS. If you hold your mouse pointer over any of the navigation buttons, a brief description of the button displays. Click the button or link to go to that tab in CentreWare IS.

Status button image Status -The Status tab displays information about your printer's general status, such as paper tray capacity and page count. Click the Supplies link to view the status of your printer's consumables and routine maintenance items.

Jobs button image Jobs - The Jobs tab contains links on how to Cancel Jobs, display Job Accounting Records, view Usage Profiles, etc.

Print button image Print - The Print tab contains links to pages in CentreWare IS that pertain to printing help pages, printing files stored on the hard drive of the printer, printing font samplers and demonstration pages. You can also use this tab to send print-ready files to the printer using your browser. See the File Download Help page for more information.

Properties button image Properties - The Properties tab provides links to pages that describe printer properties, Protocols used by your printer, Security Settings, etc.

Support button image Support - The Support tab provides links that you can use to download printer drivers and other printer software, access user documentation and information pages, and view instructional videos. Access Troubleshooting pages from the Support tab, including PrintingScout messages, Troubleshooting pages that you can print, and Diagnostic Logs.

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Link: Xerox website