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Note: For information on specific applications, request a document catalog from HAL or EuroHAL, the Xerox automated fax systems. Refer to If you need help for instructions on using these systems.

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1. You should always use the most current printer description file. To determine the date of the file you are using, do the following:
   • Macintosh users:
     Select (highlight) a printer description file and choose Get Info from the File menu. Make a note of the version date.

   • Windows 3.1 users:
     Check a printer description file's creation date in the File Manager. Make a note of the version date.

   • Windows 95 users:
     Check a printer description file's creation date in the Windows Explorer. Make a note of the version date.

2. Check Xerox' World Wide Web site or the Xerox Bulletin Board Service (BBS) to see if the printer description files you have are the most recent. Refer to If you need help for instructions.

To turn the error handler on, click on one of these topics:

• Using the error handler from the front panel

• Using the Macintosh error handler utility file

• Using the PC and workstation error handler utility file

1. In the printer's front panel, press the Menu button.

2. Press the right or left arrow button until the front panel displays this message:
   Printer Defaults
   <--- ---> Menu

3. Press Menu.

4. Press the left arrow button; this message appears:
   PS Error Handler
   <--- ---> Menu

5. Press Menu. This message appears:
   PS Error Handler: Off *
   <--- ---> Select

   The * indicates the current selection; off is the factory default.

6. Press an arrow button. The front panel displays this message;
   PS Error Handler: On
   <--- ---> Select

7. Press Select.

8. Press the button until the front panel reads Ready.

Using the Macintosh error handler utility file

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Note: If you are using QuickDraw GX and System Software 7.5, you can download printer utilities from the Xerox Phaser 600 GX printer driver; refer to Downloading printer utilities or World Wide Web topics for instructions.

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1. Follow the instructions in Macintosh software to install the utility files from the Phaser 600 CD-ROM.

2. Select the appropriate printer in the Chooser.

3. Locate the LaserWriter Utility or the Apple Printer Utility in the PhaserTools folder on your hard disk, and double-click its icon to start the application.

4. Choose Download PostScript File from the Utilities menu.

5. Select the Tek Error Handler file from the list, then click Open. (This file was installed in the Phaser 600 Utilities folder, inside the PhaserTools folder.)

6. At the prompt Save PostScript output as: you are asked for a file name for saving printer output. Use either the default name given in the edit box or type a new name. Click Save to send the file to the printer.

7. If no output is returned by the printer, the LaserWriter Utility displays a dialog box; click OK to continue.

8. Resend the file to get information from the PostScript error handler.

1. Follow the instructions in PC/Windows software to install the utility files from either the Phaser 600 CD-ROM or the Printer Software for Windows diskette.

2. Locate the installed files in the PHSR600 subdirectory, inside the PHSRTOOL directory on your hard disk.

3. Send the TEKEHAND.PS file to the printer using one of the following methods:
   • PC users: Use the DOS COPY command, or the Copy command in Windows 3.1 File Manager, to send the file to the printer. See Downloading files from a PC or World Wide Web topics for instructions.

   • Workstation users: Send the file to the printer as you would any PostScript file.

Click on the following topics for more information:

• From Windows 3.1

• From Windows 95

• From DOS (and Windows 3.1)

1. Open the Control Panel from the Main menu.

2. Double-click the Printers icon to open the Printers dialog box.

3. Click the Connect button to open the Connect dialog box.

4. Increase the Transmission Retry to 950 seconds by typing in the new number.

5. Click OK.

1. Click the Start icon in the taskbar on your screen; a menu appears.

2. Move the cursor over Settings; another menu appears.

3. In the menu, click Printers; the Printers window appears.

4. In the Printers window, select the Phaser 600 printer icon, then select Properties from the File menu.

5. Click the Details tab and increase the Transmission Retry to 950 seconds by typing in the new number.

6. Click OK.

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Note: To use this procedure, the printer must be connected directly to your computer, not on a network.

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1. At the DOS prompt, issue the DOS MODE command by typing the following:
   MODE LPT1:,,P

2. Start Windows 3.1.

3. Open the Control Panel from the Main menu.

4. Double-click the Printers icon to open the Printers dialog box.

5. Click the Connect button to open the Connect dialog box.

6. Change the port selection from LPT1 to either LPT1.DOS or LPT1.OS2, depending on the options you see in the dialog box.

7. Click OK.