For example:

• If the printer does not reply or the request times out, either the printer does not have an IP address, or the NT host cannot find the printer.
  • If the printer does not have an address, assign one as described in Setting the printer's IP addressing parameters.

  • If the printer has an IP Address, your printer could have a faulty network connection or a defective network card.

• If the printer does respond, disconnect the printer from the network and send the ping command again.
  • If you get a response this time, there is a duplicate IP address on the network. Make sure that all devices on the network have a unique IP address.

  • If you do not get a response this time, the printer's IP address is good, but LPR may be disabled on the printer. Print a Configuration Page and look under LPR. For instructions on how to print a Configuration Page, see The printer's Configuration Page. For instructions on enabling or disabling protocols, see Disabling Protocols.

Printer PS on host IP-address is unreachable

The LPR print monitor failed to open a temporary file while spooling output for port IP-address:PS

This problem is frequently encountered after applying Service Pack 2, 3, or 4 to a Windows NT 3.51 print server installed on an Windows NT File System (NTFS) partition. Windows for Workgroups, Windows 95, and other clients will no longer be able to print to shared LPR printers (print queues on Windows NT which are using LPR to reach their destination).

Service Pack updates change the permissions of the SPOOL and PRINTERS sub-directories to be read-only (write-protected). Also, an administrator could easily do this (for security reasons) without a Service Pack Update.

To fix this problem in Windows NT 4.0:

1. Log in as administrator.

2. Double-click My Computer.

3. Open the folder C:Winntsystem32.

4. Set permissions on the spool folder:
   1. Click the right mouse button on the spool folder.

   2. Click the left mouse button on Sharing in the pull-down menu; this displays the Printer Properties dialog box.

   3. Click the Security tab.

   4. Click the Permissions button; this displays the Directory Permissions dialog box.

   5. In the Directory Permissions dialog box, click on user Everyone, then select Full Control from the Type of Access pull-down list.

   6. Click the OK button to close the Directory Permissions dialog box.

   7. Click the OK button to close the Printer Properties dialog box.

5. Set permissions on the Printers folder:
   1. In the C:Winntsystem32 folder, open the spool folder.

   2. Click the right mouse button on the Printers folder.

   3. Click the left mouse button on Sharing in the pull-down menu; this displays the spoolProperties dialog box.

   4. Click the Security tab.

   5. Click the Permissions button; this displays the Directory Permissions dialog box.

   6. In the Directory Permissions dialog box, click on user Everyone, then select Full Control from the Type of Access pull-down list.

   7. Click the OK button to close the Directory Permissions dialog box.

   8. Click the OK button to close the spoolProperties dialog box.

1. Log in as administrator.

2. In the Main group, double-click on File Manager.

3. Open the folder C:WINNT35system32.

4. Set permissions on the spool folder:
   1. Click on the spool folder to highlight it.

   2. From the Security menu, select Permissions; this displays the Directory Permissions dialog box.

   3. In the Directory Permissions dialog box, click on user Everyone, then select Full Control from the Type of Access pull-down list.

   4. Click the OK button to return to File Manager.

5. Set permissions on the Printers folder:
   1. In the C:WINNT35system32 folder, open the spool folder.

   2. Click on the Printers folder to highlight it.

   3. From the Security menu, select Permissions; this displays the Directory Permissions dialog box.

   4. In the Directory Permissions dialog box, click on user Everyone, then select Full Control from the Type of Access pull-down list.

   5. Click the OK button to return to File Manager.

Type the lpr command in this format: