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Smart eSolutions Help

Smart eSolutions is a suite of features that simplifies printer ownership and administration. It provides free services to enable administration of metered billing and supplies replenishment plans for printers on a network.

MeterAssistant automatically counts all metered impressions printed on network printers, then submits them to Xerox. This process eliminates the need to collect and report meter read information manually.

SuppliesAssistant monitors the remaining life of the toner or ink, and other printer consumables. When Smart eSolutions is configured to communicate with Xerox, SuppliesAssistant also monitors the usage of consumables. The data reported to Xerox is used to replenish supplies.

Before you begin:

  • If your network uses an HTTP proxy server, provide information about your proxy server on the Proxy Server page.
  • Ensure that the printer recognizes your DNS server. Configure DNS settings as needed.
  1. On the SMart eSolutions Registration page, click Register with Xerox Communication Server.
    1. On the Xerox Communication Server page, under Communication Setup, next to Server Communication, select Enabled.
    2. Next to Transmission Time, enter the GMT time when the printer communicates with the Xerox Communication Server.
    3. Click Save Changes.
    4. To test communication, click Test Communication Now.
    5. Navigate back to the Registration page.
  2. Click Setup Email Notification (Billing Meter Read Alerts).
    1. On the Billing Meter Read Alerts page, next to Billing Administrator Email Addresses, type the email addresses that receive notifications.
    2. Next to Send Alert, select the conditions that generate an alert, as needed.
    3. Click Save Changes.
    4. Navigate back to the Registration page.
  3. Click Setup Email Notification (Supplies Data Sent Alerts).
    1. On the Supplies Data Sent Alerts page, next to Billing Administrator Email Addresses, type the email addresses that receive notifications.
    2. Next to Send Alert, select the conditions that generate an alert, as needed.
    3. Click Save Changes.
Link: Xerox website