The printer may display a numeric error code when it detects certain types of problems. If you see a numeric error code, first write down the number. Try turning off the printer's power and wait at least 15 seconds before turning the power on again. If that does not solve the problem, call your local Xerox office for assistance or call Xerox Service at 1-800-835-6100 (U.S.) or at 1-800-563-1289 (Canada).
Message
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Action
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Ready
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No user action required. The printer is ready to print.
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Cleaning...
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No user action required. The printer is running an automatic cleaning operation (approximately 5 minutes).
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Feeding...
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No user action required.
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Loading.../Unloading...
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No user action required.
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Cutting...
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No user action required. The printer is automatically cutting the roll media.
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Melting Ink...
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No user action required. Displayed during print jobs that require large amounts of ink.
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Load Media
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The printer is ready for the media to be loaded.
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End of Roll
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Replace the media roll.
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Cancelling Job...
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No user action required. May be displayed after you press the Cancel button.
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Clear Internal Jam
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Refer to Clear Internal Jam.
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Close Top Cover
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Close the top cover; you may need to fully open and then close the cover and its latch.
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Close Exit Cover
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Close the exit cover.
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Close Ink Loader
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Close the cover on the ink loader.
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Lock Top Cover
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Make sure that the latch on the top cover is locked.
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Empty Waste Bin
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Remove, empty, and reinsert the waste bin.
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Service Required
Fault Code:xx
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Turn the printer off, wait at least 15 seconds and turn the printer's power on again. If the failure persists, note the code number in the display. In the U.S., call Xerox service at 1-800-835-6100. Outside the U.S., contact your local Xerox office.
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Ink Loader Low
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This message appears when the ink loader has two or fewer ink sticks of a particular color. Open the cover of the ink loader and load ink sticks of that color.
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<color> Ink Low
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This message appears when ink loader is empty of a particular color. The printhead stops printing if ink is not loaded soon. Open the cover of the ink loader and load ink sticks of that color.
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Initializing...
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No user action required. Wait for a period of time (up to approximately 10 minutes).
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Clear Fuser Jam Clear Exit Jam Clear Entrance Jam Clear Internal Jam
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Cut the media, if roll media is loaded.
Open the top cover and use a pen to move the printhead to the right side.
Open the exit cover and move the fuser to one side.
Remove the jammed media.
Refer to Clearing a media jam for detailed instructions.
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Clear Ink Loader Jam
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Open the ink loader cover and remove the jammed ink stick(s).
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Receiving...
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No user action required.
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Processing...
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No user action required.
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Wake Up
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Press any front panel button or send a print job to bring the printer to Ready (after warming up).
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Warming Up...(XX min)
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No user action required. The printer will be ready in the specified amount of time (more if cleaning cycle is required).
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