• Make sure that the media is dust-free. Dust and dirt can result in poor print quality.

• Handle media with both hands at the edges to avoid creases and fingerprints.

• Store media in the original, dust-free package in the same environmental conditions as the printer.

• Use high-grade media. For best reliability and image-quality, always use Xerox media. Xerox printers and Xerox supplies are Made For Each Other. Refer to Ordering Information for ordering information.

• Xerox media rolls have a three-inch core. If you are using a media roll with a two-inch core, adjust the endcaps on the paper roll holder. Refer to Using a 2-inch core media roll: removing the core adapter for instructions.

• Feeding media through the printer twice or printing on both sides of the media can reduce the life of the printer's paper path components and may require frequent cleaning.

• If you are using non-Xerox media rolls, take care that you stop printing before the media runs out: if the media is taped securely to the core, the core can unravel, feed into and damage the printhead.

• When loading a media roll onto the paper roll holder, take care that you do not drop the roll onto the holder. The weight of the roll can dislodge the fixed endcap on the holder; if this happens, media will not feed correctly.

• Replace the cutter if the media's leading edge is jagged (see Removing the fuser components for instructions).

• Make sure that the knife you use for manual cutting has a new, sharp blade.

• If you are using very thick media, such as canvas or fabric, cut it manually with the cutting tool provided with the printer, rather than use the automatic cutter.

• Make sure that the leading edge of the roll media is straight (the angles on the corners of the leading edge should be 90°). If it is not, follow these steps:

  

  1. Open the paper roll cover.

  2. Lift the latch on the top cover (make sure that you leave the cover closed).

     

  3. Insert the roll media under the top cover. Align the media with the guide on the printer to make sure that it is inserted evenly.

  4. Lower the top cover latch to secure the media.

  5. With the paper roll cover open, use a sharp knife (such as the cutting tool included with the printer) to trim the media. Use the printer's cutting guide to make a clean cut.

  6. Lift the top cover's latch; remove and discard the cut strip of media.

     

  7. Press down on the top cover latch to lock it.

  8. Holding the media by the edges, feed it into the printer evenly until it stops. Make sure that you align the right side of the media with the guide on the printer.

     

  9. Once the printer grabs the media and advances it, close the paper roll cover.

     

Start with an empty paper roll holder:

• Holder is out of the printer.

• Removable endcap is removed.

• Media roll is removed from the holder.

1. For each endcap:

   Holding the adapter and endcap firmly, rock the adapter back and forth to loosen it and pull it off the endcap.

2. Load the media roll as you would normally:
   • Slide the media roll onto the shaft, so that the fixed endcap fits inside the core of the media roll.

   • Replace the removable endcap.

Replacing the core adapter

• Holder is out of the printer.

• Removable endcap is removed.

• Media roll is removed from the holder.

1. For each endcap:

   Align the tabs (a) on the inside of the adapter with the "V"-shaped openings (b) on the endcap's core. The 4 teeth (c) of the adapter fit over the endcap's core. Slide the adapter onto the endcap and push until it snaps into place.

2. Load the media roll as you would normally:
   • Slide the media roll onto the shaft, so that the fixed endcap fits inside the core of the media roll.

   • Replace the removable endcap.

If the printer detects a non-fatal error at power-up, the startup page prints, even if you have disabled it. In this case, the page contains one or more of the error messages listed in the following table. Depending on your needs, you may not need to call for service immediately.

Message	Description
Parallel Port failed I/O Card failed SCSI Port failed	The named port is not working. The other ports can still be used.
DRAM SIMM x failed	One of the memory SIMMs is not working. In this message, x indicates the number of the SIMM that failed. Since the printer's base memory is still working, the printer can still be used, but throughput may suffer.
Extended Features SIMM failed	The Extended Features SIMM is not working. The printer can be used, but no access to Print Preview, Reprint, and Copystation; no access to the 22 extra fonts. The base fonts are still available, but requests for the optional fonts will be replaced with Courier.