Macintosh users

PC users

UNIX workstation users

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Note: Do not use the Restart Printer command in the LaserWriter Utility's Utilities menu. Follow this procedure to reset the printer using the LaserWriter Utility to download the Reset Printer utility file.

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1. Select the printer in the Chooser.

2. Locate the LaserWriter Utility, which is included with your printer's network utilities software.

3. Double-click the LaserWriter Utility icon.

4. In the Utilities menu, choose Download PostScript File.

5. In the list, select the Reset Printer file; then click Open.

6. At the prompt Save PostScript output as: you are prompted to name the log file that the LaserWriter Utility creates for PostScript errors. Use either the default name given in the edit box or type in a new name. Click Save to send the file to the printer.

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   Note: The process of resetting the printer takes a few minutes to complete. You will receive a message on your screen indicating that the connection has been interrupted during the reset. The connection is re-established after the reset, so you can ignore this message; click the Continue button.

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7. If the printer reports no PostScript errors, the LaserWriter Utility displays a dialog box. Click OK in the box to continue.

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Caution: If you use the file RESET.PS to reset a printer that is directly connected to a NetWare network, you may disrupt normal communication between the printer and the queue, requiring intervention by the system administrator. If communication between the printer and queue is disrupted in this manner, manually delete RESET.PS from the NetWare queue.

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1. Locate the RESET.PS file, which is included with your printer's network utilities software; copy the file to your computer's hard disk.

2. Change to the directory containing the file. For example, type:
   CD UTILS

   Use the DOS COPY command to send the file to the printer. For example, type:

   COPY RESET.PS LPT1:

Before performing this procedure, you must install the files from the network utilities diskette or the printer's software CD-ROM on to your host computer (see Extracting files from unix.tar).

1. Change (cd) to the directory where you placed your printer's network utilities.

2. Send the file to the printer. For example, type:
   lpr -Pqueue-name reset.ps