NetWare quickstart procedure (Quick configuration)

Before beginning this procedure, make sure that the printer is connected to the network and turned on.

1. Log on with supervisor privileges. In NetWare 4.x, log on using the /B option to invoke bindery emulation as shown here:
   LOGIN /B file-server-name/ADMIN

   Start the Advanced Configuration Tool:

   1. Change (CD) to the directory that contains the tool. For example, if the tool is in F:PUBLIC, type:
      F:
      CD PUBLIC

      Type:

   ACT

   Select Quick configuration from the Configure menu. The available Tektronix printers are displayed.

   Select the Tektronix printer you wish to configure and press Enter. The factory default print server name is in the following syntax:

   TEKxxxxxx

   where xxxxxx are the last six hex digits of the printer's Printer ID.

   ---

   Note: If the printer does not appear in the list of available printers, you could have a network hardware problem or an incorrect frame type (see Printer does not appear in the Advanced Configuration Tool).

   ---

   When you have selected a Tektronix printer, a list of file servers is displayed. Select the file server you wish to configure and press Enter.

   You may be prompted to log in to the server. Log on with supervisor privileges.

   After you log in to the file server, a list of queues is displayed. Select an existing queue or create a new queue. To create a new queue, press Insert, type the name of the queue, and press Enter.

   You can now configure more queues or finish the quick configuration.

1. Select Save configuration and press Enter.

2. Select the name of the file server that will hold the configuration file for this printer and press Enter. (This step is only needed after configuring the first queue.)

3. A list of queues for the current file server is displayed. To add queues to a different file server, press Escape and return to Step 5. To configure a queue from the current file server, select an existing queue from the displayed list or create a new queue. To create a new queue, press Insert, enter the name of the queue, and press Enter.

1. Select Save configuration and restart print server.

2. Select the name of the file server that will hold the configuration file for this printer and press Enter. This saves the configuration file and restarts the print server portion of the printer (not a complete printer reset).

1. Use the Escape key to exit the menus and return to the main menu.

2. Select Exit to exit the Advanced Configuration Tool.

Advanced Configuration Tool default print server parameters

Advanced Configuration Tool default queue parameters

Advanced Configuration Tool default Token Ring parameters

Choosing items in the Advanced Configuration Tool

1. Select the desired menu item:
   • Use the arrow keys to highlight the desired selection.

     or

   • If the first letter of the menu item is red, press the key corresponding to the first letter of the menu item.

2. When the desired menu item is highlighted, press the Enter key.

3. Press the Escape key to go back to the previous menu.

1. Use the arrow keys to highlight the desired selection.

2. When the desired menu item is highlighted, press the Enter key.

• If the list is too long to be displayed in the box, the last item in the box indicates that there are more items in the list (for example, in a list of queues, the last item is More queues). To see the rest of the list, select the last item and press Enter.

• To insert an item into a list, press the Insert key. To delete an item, press the Delete key.

• To close the list box and return to the previous menu without making a choice, press the Escape key.

1. Log on with supervisor privileges. In NetWare 4.x, log on using the /B option to invoke bindery emulation as shown here:
   LOGIN /B file-server-name/ADMIN

   Start the Advanced Configuration Tool:

   1. Change (cd) to the directory that contains the tool. For example, if the tool is in F:PUBLIC, type:
      F:
      CD PUBLIC

      Type:

   ACT

   Select Advanced configuration from the Configure menu.

Configure print server (printer) menu

Submenu	Description	Choices
Print server name	Name for print server portion of printer's NetWare interface.	Any valid NetWare print server name.
Frame type	Frame type for packet transmission.	Adaptive* DIX Ethernet II IEEE Ethernet 802.3 IEEE Ethernet 802.2 IEEE Ethernet SNAP Token Ring Token Ring-SNAP
Queue scan interval (sec)	Interval (in seconds) to scan queues.	1 - 3600 seconds
Error notification**	Enable/disable notify list.	Enable; Disable
Configuration server	File server to search for configuration file.	Any valid NetWare file server.
Token Ring	Displays Token Ring submenu	See Advanced Configuration: Token Ring menu."
Login password	Password used when logging in to a file server.	Any valid NetWare password (limited to 47 characters).
Configure queues	Allows configuration of queues for selected printer to service.	Can select, add, or delete queues from the list.
Reset print server	Resets print server portion of printer's NetWare interface.
* If the frame type is set to Adaptive, the printer uses the frame type of the first file server that responds to a broadcast from the printer. Over Ethernet, the printer broadcasts packets in the following order: IEEE Ethernet 802.3, IEEE Ethernet 802.2, DIX Ethernet II, IEEE Ethernet 802.3-SNAP. Over Token Ring, the order is: IEEE Token Ring 802.5, then IEEE Token Ring 802.5-SNAP. The new frame type is not used until the printer is reset. **If you enable error notification, you must create a notify list using the Notify list command in the Configure print server (File Server) menu. If a group name is selected, notification messages are sent to every user in that group.

Submenu	Description	Choices
Print server name	Name for print server portion of printer's NetWare interface.	Any valid NetWare print server name.
Full name	User-supplied name for the print server.	Any valid NetWare print server full name.
Print server operators	List of authorized print server operators.	Select users from the list to be print server operators.
Notify list	List of users or groups to notify if there is a printer error.*	Select users from the list to be notified of printer errors.
Login password	Password used when logging in to a file server.	Any valid NetWare password (limited to 47 characters).
* The printer sends messages such as: out of paper, paper jam, cover open. If you create a notify list, be sure to enable notification using the Notify command in the Configure print server (printer) menu.

Configure queue menu

Submenu	Description	Choices
Queue name	Name of the print queue	Any valid NetWare print queue name.
Queue operators	List of queue operators	Any valid NetWare queue operator name.
Queue servers	List of queue servers	Any valid NetWare queue server name. May be automatically set during configuration. If you have already configured the printer to service a queue, the Tektronix print server is automatically enabled.
Queue users	List of queue users	Any valid NetWare queue user name. Under NetWare 4.0, ADMIN is automatically assigned, but you must add all other users.

Token Ring menu

Advanced Configuration: Token Ring menu

Obtaining print server and queue status

Print server status menu

• Current job

• Configured queues

• Printer status

• Allow new print jobs (set this operator flag to allow new print jobs)

• New servers allowed (set this operator flag to allow new servers to be assigned)

• Service current jobs (set this operator flag to enable servicing of current jobs)

• Current print jobs (displays a list of current print jobs in the selected queue)

• Currently attached servers (displays a list of currently attached queue servers)

Monitoring print server activity

The Monitor menu has the following selections:

• Begin monitor displays a list of Tektronix printers. Select the printer you wish to monitor from the list and press Enter.

• Monitor log controls logging of print server activity to a file using three submenus:
  • Enable logging (starts and stops the log session)

  • Select log file (allows you to specify the name of the log file, including the path)

  • Set log file size (controls the size of the selected log file)

When you change the print server name or password using the Advanced Configuration Tool, the print server name or password is automatically changed on all file servers listed in the configuration file, if a configuration file exists for that printer. There will be a configuration file if you set up queues using the Advanced Configuration Tool's Quick configuration menu.

If an error occurs during the update, the change may not take place on all file servers and the printer will not be updated. In this case, you must correct the error and change the name or password again.

---

Note: Do not use the Change Password function in PCONSOLE to set a password for the printer. If you use Change Password in PCONSOLE, the password is not sent to the printer. Use the Advanced Configuration Tool to set the printer password.

---

If you configured NetWare using PCONSOLE

If you used PCONSOLE for your initial configuration, there will be no configuration file. Use the Advanced Configuration Tool to change the print server name or password.

1. Select the Configure print server (file server) from the Advanced configuration menu.

2. Select the Tektronix printer to be changed.

3. Select a file server that will be serviced by the printer.

4. Use the Print server name or Login password commands to make the change.

5. If the printer will service additional file servers, repeat Steps 3 and 4 for each file server.

6. When you have made the change on the last file server, answer yes to this prompt:
   Have you made this change on all of the file servers serviced by this printer?

   The change is stored in the printer's memory.

   ---

   Note: If you leave out a file server during this procedure, you must use PCONSOLE to make the change on that server.

   ---

DOS environments: using PCONSOLE

1. Log in with supervisor privileges.

2. Enter PCONSOLE by typing:
   PCONSOLE

   From the Available Options menu, select Print Server Information (Print Servers in NetWare 4.0). The Print Servers menu is displayed.

   Press the Insert key, then enter the printer's default print server name and press Enter. The default print server name is in the following syntax:

   TEKxxxxxx

   where xxxxxx are the last six hex digits of the printer's Printer ID.

   The printer's print server name is listed on the configuration page. For information on printing a configuration page, see Your printer's configuration page.

   When you have entered the default print server's name, press Enter. The new name is added to the Print Servers menu.

   Press Escape to return to the Available Options Menu.

1. From the Available Options menu, select Print Queue Information. A list of queues is displayed.

2. Insert a new queue or select an existing queue.
   • To insert a new queue, press Insert, type the queue name, and press Enter. Select the new queue and press Enter. When the Print Queue Information menu is displayed, go on to Step 3.

   • To use an existing queue, select the queue. When the Print Queue Information menu is displayed, go on to Step 3.

3. Select Queue Servers (Print Servers in NetWare 4.0) from the Print Queue Information menu.

4. Press the Insert key to display the list of Queue Server Candidates.

5. Select the server you created in Step 4 under the topic Adding a print server and press Enter.

6. Use the Escape key to exit the menus and return to the Available Options Menu.

7. Press Escape to exit PCONSOLE.

8. Turn the printer on or reset it. (For more information about resetting the printer, see Resetting your printer.

   ---

   Note: The Advanced Configuration Tool creates a configuration file. The printer uses the information in that configuration file rather than the configuration file set up by PCONSOLE. Use the Advanced Configuration Tool to set the printer's configuration server to "" (an empty string). Then delete the configuration file created by the Advanced Configuration Tool before using PCONSOLE to change the configuration.

   ---

• Full Name

• Print Server Operators

---

Note: Do not use the Change Password function in PCONSOLE to set a password for the printer. If you use Change Password in PCONSOLE, the password is not sent to the printer. Use the Advanced Configuration Tool to set the printer password.

---

Troubleshooting DOS configurations

1. Make sure that the printer is turned on and properly connected to the network.

2. Verify that the Ethernet frame type used by the printer is supported by the file server. The configuration page reports the frame type used by the printer. For information on printing a configuration page, see Your printer's configuration page.

   If the frame type is set to Adaptive, the printer uses the frame type of the first file server that responds to a broadcast from the printer. The printer broadcasts packets in the following order:

   For Ethernet:

   • IEEE Ethernet 802.3

   • IEEE Ethernet 802.2

   • DIX Ethernet II

   • IEEE Ethernet 802.3-SNAP

     For Token Ring:

   • IEEE Token Ring 802.5

   • IEEE Token Ring 802.5-SNAP

     See the NetWare Administrator's Manual for more information on frame types.

3. Make sure that NetWare is enabled on the printer.

4. If your network uses a router, make sure that your router is configured to not suppress NetWare SAP (Service Advertising Protocol) packets.

   ---

   Note: A 0 in the Network field on the printer's configuration page indicates that the printer does not recognize the network connection. This probably indicates a bad cable connection.

   ---

1. To test the file server-to-printer connection, first use the CAPTURE command to redirect output sent to a port to a network queue. For example:
   CAPTURE NB NFF NT Q=PHASER L=1

   where:

   NB specifies NO BANNER
   NFF specifies NO FORM FEED
   NT specifies NO TABS
   Q=PHASER specifies PHASER as the queue name
   L=1 specifies port LPT1

   Use any text editor to create a two-line ASCII file with the following contents:

   %!
showpage

   Use the COPY command to send the file to the printer. For example, if the file is called SHOWPAGE, and the printer is assigned to LPT1, type:

   COPY SHOWPAGE LPT1:

   If the file server-to-printer connection is good, the printer ejects a blank page.

1. Select Configure queue from the Advanced configuration menu.

2. Select the file server and queue that you are trying to print to.

3. In the next menu, select Queue users. A list of current queue users is displayed. Press the Insert key to add additional users. (You can also use PCONSOLE to add queue users.)

4. Make sure that users can submit print jobs and that the print server can service queues (using Configure queue).

1. Verify that the printer has been set up to service the queue:
   1. Using the Advanced Configuration Tool, select Configure queue under Advanced configuration. Select the appropriate file server and queue; then select Queue servers.

   2. Using PCONSOLE, see Selecting queues for the printer.

2. Check that the printer was able to log in to the file server:
   1. At the file server's console, type:
      load monitor

      Select Connection Information from the Available Options menu.

      If the printer has logged in, its print server name is displayed in the list. If the print server name is not on the list, continue with Steps 3 through 5.

3. Verify that there was an available connection slot for the printer. Since the printer consumes a login connection, the file server may need an available connection for the printer to log in.

4. Verify that the password the printer saved (if one was set) is the same as the one on the file server. Mismatched passwords can result if PCONSOLE, rather than the Advanced Configuration Tool, is used to set the password. Use the Advanced Configuration Tool to enter a new password to ensure that they are the same. To set a password, choose Login password from the Configure print server (printer) menu (Advanced configuration).

5. Verify that the printer's print server name matches the one created on the file server. The configuration page reports the printer's print server name. For information on printing a configuration page, see Your printer's configuration page.

6. Verify that the frame type the printer is using is supported by the file server. See Printer does not appear in the Advanced Configuration Tool.

7. If you are printing from NetWare 4.0, 4.0.1, or 4.0.2, bindery emulation must be enabled on your file server.

• Use the Advanced Configuration Tool to check the printer's status. Select Print server status under the Status menu.

• Download the PostScript Error Handler to the printer. For information on using the Tektronix PostScript Error Handler, see your printer's user documentation.

• You can use PCONSOLE to check the print job. Select the queue where the job was sent, then select the Current Print Job entry to view the job. If the job is being serviced it indicates this along with the name of the print server servicing the job.

• Make sure that you are using the correct Tektronix driver for your networked printer.