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Several lines in the report are logs rather than counters, for example, the PostScript Error Log. Each time a PostScript error occurs (and the user has enabled the Error Handler), the PostScript error is recorded as a numerical code along with the page number on which the error occurred.
On each successive error, the log is shifted to the left, with the oldest one being removed from the left end, and the new one being added to the right end. Note that a value of 0 (zero) in the log indicates no error. There are actually two lines for each log, one for the code and one for the page number. (In the case of last jam, there are three lines--paper code, location code, and page number.)
NOTE
For information on solutions to engine errors, see the
Advanced Features and Troubleshooting Manual
on the web or on your printer's CD-ROM.
Engine Error Log (Phaser 840 printer)
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Code
|
Description
|
|
xx,
xxx.4
x
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Device fault
|
|
xx,
xxx.6
x
|
Software error
|
|
22,
xxx.
xx
|
Media jam
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Engine Error Log (Phaser 740 and 780 printers)
|
Code
|
Description
|
|
1
|
Black cartridge movement error
|
|
2
|
Cyan cartridge movement error
|
|
3
|
Magenta cartridge movement error
|
|
4
|
Yellow cartridge movement error
|
|
5
|
Toner cooling fan error
|
|
10
|
Scanner motor error
|
|
11
|
Power supply error
|
|
12
|
LSync over error
|
|
13
|
LSync short error
|
|
20
|
Charger error
|
|
21
|
Asynchronous OPC error
|
|
22
|
OPC position error
|
|
30
|
Transfer position error
|
|
32
|
Blade movement error
|
|
33
|
Transfer roller error
|
|
40
|
Fuser temperature low
|
|
41
|
Fuser temperature high
|
|
42
|
Fuser thermistor open error
|
|
43
|
Fuser temperature raising error
|
|
50
|
Power supply cooling fan error
|
|
51
|
Ozone fan error
|
|
60
|
Multi-Purpose Pickup Roller movement error
|
|
61
|
Sleeve motor locked
|
|
62
|
Transport motor locked
|
|
63
|
Main motor locked
|
|
70
|
ROM check sum error
|
|
71
|
RAM check sum error
|
|
72
|
EEPROM check sum error
|
|
73
|
EEPROM check sum error CIK
|
|
74
|
EEPROM check sum error Fuser
|
|
80
|
VSync timeout error
|
|
81
|
ECU needs power
|
|
82
|
Engine serial timeout error
|
|
83
|
Engine command error
|
|
84
|
Engine parity error
|
|
85
|
Fuser warmup time out
|
|
86
|
Fuser lamp error
|
|
87
|
ROS motor failure
|
|
88
|
Process motor failure
|
|
89
|
Paper handling motor failure
|
|
90
|
CRUM communications error
|
|
91
|
CRUM verify error
|
|
92
|
CRUM used bit set
|
|
93
|
CRUM ID doesn't match engine ID
|
|
94
|
CRUM count error
|
|
95
|
CRUM imitation error 1
|
|
96
|
CRUM imitation error 2
|
|
97
|
Duplexer communication error
|
|
98
|
Bias transfer roller error
|
|
99
|
Abnormally high pixel coverage
|
|
100
|
Abnormally high patch density
|
|
101
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Abnormally low patch density
|
|
102
|
Environment sensor error
|
|
103
|
Home sensor error
|
|
104
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NVRAM checksum error
|
|
105
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Pixel count density control error
|
|
106
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Auto-density control error
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Postscript Error Log (Phaser 840, 740 and 780 printers)
|
Code
|
Description
|
|
1
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unregistered
|
|
2
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invalidaccess
|
|
3
|
typecheck
|
|
4
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invalidrestore
|
|
5
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dictfull
|
|
6
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handleerror
|
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7
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invalidexit
|
|
8
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ioerror
|
|
9
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limitcheck
|
|
10
|
interrupt
|
|
11
|
configurationerror
|
|
12
|
dictstackoverflow
|
|
13
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invalidfont
|
|
14
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invalidfileaccess
|
|
15
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syntaxerror
|
|
16
|
timeout
|
|
17
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undefinedfilename
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|
18
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execstackoverflow
|
|
19
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unmatchedmark
|
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20
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undefinedresult
|
|
21
|
stackoverflow
|
|
22
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VMerror
|
|
23
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phandleerror
|
|
24
|
dictstackunderflow
|
|
25
|
undefined
|
|
26
|
rangecheck
|
|
27
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nocurrentpoint
|
|
28
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stackunderflow
|
|
29
|
undefinedresource
|
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30
|
<No Match>
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Last jam logs
Possible values for Last Jam Location are defined by the particular jams for the following printers:
Last Jam Log - Phaser 840 printer
|
Code
|
Description
|
|
1
|
Jam A (Upper Tray)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
|
|
2
|
Jam B (Middle/Lower Trays)
1 = Paper Letter
2 = Paper A4
|
|
3
|
Jam C (Exit Cover)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)
|
|
4
|
Jam D (Front Cover)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)
|
|
5
|
Jam E (Exit Tray)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)
|
|
6
|
Jam Manual Feed
|
Last Jam Log - Phaser 740 printer
|
Code
|
Description
|
|
1
|
Jam A (Upper Tray)
1 = Upper-Paper-Letter
2 = Upper-Paper-A4
3 = Upper-Paper-Legal
4 = Upper-Transparency-Letter
5 = Upper-Transparency-A4
6 = Upper-Transparency-Legal
|
|
2
|
Jam B (Middle/Lower Trays)
1 = Middle-Paper-Letter
2 = Middle-Paper-A4
3 = Middle-Paper-Legal
4 = Middle-Transparency-Letter
5 = Middle-Transparency-A4
6 = Middle-Transparency-Legal
7 = Lower-Paper-Letter
8 = Lower-Paper-A4
9 = Lower-Paper-Legal
10 = Lower-Transparency-Letter
11 = Lower-Transparency-A4
12 = Lower-Transparency-Legal
|
|
3
|
Jam C (Fuser)
1 = Paper-Letter
2 = Paper-A4
3 = Paper-Legal
4 = Transparency-Letter
5 = Transparency-A4
6 = Transparency-Legal
7 = Coated-Letter
8 = Coated-A4
9 = Coated-Legal
10 = Card-Letter
11 = Card-A4
12 = Card-Legal
13 = Label-Letter
14 = Label-A4
15 = Label-Legal
16 = Fabric-Letter
17 = Fabric-A4
18 = Fabric-Legal
19 = Duplex-Letter
20 = Duplex-A4
21 = Duplex-Legal
22 = Other-Letter
23 = Other-A4
24 = Other-Legal
|
|
4
|
Jam D (Flip) - same as 3, Jam C (Fuser)
|
|
5
|
Jam E (Exit) - same as 3, Jam C (Fuser)
|
|
6
|
Jam F (Duplex) - same as 3, Jam C (Fuser)
|
|
7
|
Jam Multi-Purpose Tray - same as 3, Jam C (Fuser)
|
Last Jam Log - Phaser 780 printer
|
Code
|
Description
|
|
1 (Tray 1)
|
Jam AB
1 = Tray 1-Paper-Letter
2 = Tray 1-Paper-Legal
3 = Tray 1-Paper-Tabloid
4 = Tray 1-Paper-Tabloid Extra
5 = Tray 1-Paper-A5
6 = Tray 1-Paper-A4
7 = Tray 1-Paper-A3
8 = Tray 1-Paper-B5
9 = Tray 1-Paper-B4
10 = Tray 1-Transparency-Letter
11 = Tray 1-Transparency-Legal
12 = Tray 1-Transparency-Tabloid
13 = Tray 1-Transparency-Tabloid Extra
14 = Tray 1-Transparency-A5
15 = Tray 1-Transparency-A4
16 = Tray 1-Transparency-A3
17 = Tray 1-Transparency-B5
18 = Tray 1-Transparency-B4
|
|
1 (Tray 2)
|
Jam AB
19 = Tray 2-Paper-Letter
20 = Tray 2-Paper-Legal
21 = Tray 2-Paper-Tabloid
22 = Tray 2-Paper-Tabloid Extra
23 = Tray 2-Paper-A5
24 = Tray 2-Paper-A4
25 = Tray 2-Paper-A3
26 = Tray 2-Paper-B5
27 = Tray 2-Paper-B4
28 = Tray 2-Transparency-Letter
29 = Tray 2-Transparency-Legal
30 = Tray 2-Transparency-Tabloid
31 = Tray 2-Transparency-Tabloid Extra
32 = Tray 2-Transparency-A5
33 = Tray 2-Transparency-A4
34 = Tray 2-Transparency-A3
35 = Tray 2-Transparency-B5
36 = Tray 2-Transparency-B4
|
|
1 (Tray 3)
|
37 = Tray 3-Paper-Letter
38 = Tray 3-Paper-Legal
39 = Tray 3-Paper-Tabloid
40 = Tray 3-Paper-Tabloid Extra
41 = Tray 3-Paper-A5
42 = Tray 3-Paper-A4
43 = Tray 3-Paper-A3
44 = Tray 3-Paper-B5
45 = Tray 3-Paper-B4
46 = Tray 3-Transparency-Letter
47 = Tray 3-Transparency-Legal
48 = Tray 3-Transparency-Tabloid
49 = Tray 3-Transparency-Tabloid Extra
50 = Tray 3-Transparency-A5
51 = Tray 3-Transparency-A4
52 = Tray 3-Transparency-A3
53 = Tray 3-Transparency-B5
54 = Tray 3-Transparency-B4
|
|
1 (Tray 4)
|
55 = Tray 4-Paper-Letter
56 = Tray 4-Paper-Legal
57 = Tray 4-Paper-Tabloid
58 = Tray 4-Paper-Tabloid Extra
59 = Tray 4-Paper-A5
60 = Tray 4-Paper-A4
61 = Tray 4-Paper-A3
62 = Tray 4-Paper-B5
63 = Tray 4-Paper-B4
64 = Tray 4-Transparency-Letter
65 = Tray 4-Transparency-Legal
66 = Tray 4-Transparency-Tabloid
67 = Tray 4-Transparency-Tabloid Extra
68 = Tray 4-Transparency-A5
69 = Tray 4-Transparency-A4
70 = Tray 4-Transparency-A3
71 = Tray 4-Transparency-B5
72 = Tray 4-Transparency-B4
|
|
2
|
Jam CD - same as 1, Jam AB
|
|
3
|
Jam E - same as 1, Jam AB
|
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