Tray 2, 3, 4, or 5 Is Empty

The tray specified on the control panel is empty. Printing continues from other trays. On the control panel of the printer, press the Help (?) button to view information about the control panel message.

  1. Pull the specified tray out of the printer.

    Graphic illustrates this step.
  2. Fan the paper to release sheets that may be stuck together.

    Graphic illustrates this step.
  3. Insert a stack of paper in the tray.
  4. If necessary, adjust the guides. Press the sides of a guide inward, and then slide the guide against the paper.

    Graphic illustrates this step.
  5. Push the tray completely into the printer.

    Graphic illustrates this step.
  6. Specify the size of the paper:
    1. In the control panel menus, select Paper Tray Setup, and then press the OK button.
    2. Select Tray 2 Paper, Tray 3 Paper, Tray 4 Paper, or Tray 5 Paper, and then press the OK button.
    3. Select Change Setup, and then press the OK button.
    4. Select the paper type, and then press the OK button.
    5. Select Auto Sensed or a listed paper size, and then press the OK button.
    6. If your paper is a custom size and it is listed in the menu, select it. If it is not listed in the menu, select New Custom Size to define a new custom size, and then press the OK button.
    7. If you selected New Custom Size, select the custom dimensions.
    8. For Short Edge, use the Up Arrow and Down Arrow buttons to specify the short edge, and then press the OK button.
    9. For Long Edge, use the Up Arrow and Down Arrow buttons to specify the long edge, and then press the OK button.
    10. If the control panel prompts you for the Paper Orientation, use the Up Arrow and Down Arrow buttons to select the direction you are feeding the paper into the tray.