Tray Failure

An error was detected in the tray specified on the front panel. Printing continues from other trays. On the front panel of the printer, press the i button to view information about the front panel message.

  1. Slide the specified tray out of the printer.

    Graphic illustrates this step

  2. Push the tray completely into the printer..

    Graphic illustrates this step

  3. If the problem persists, access PhaserSMARTŪ. PhaserSMART is a powerful Internet-based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks. (English only)