Tray 2, 3, 4, or 5 is Empty

The tray specified on the front panel is empty. Printing continues from other trays. On the front panel of the printer, press the i button to view information about the front panel message.

  1. Pull the specified tray out of the printer.

    Graphic illustrates this step

  2. Fan the paper to release sheets that may be stuck together.

    Graphic illustrates this step

  3. Insert a stack of paper in the tray.

  4. If necessary, adjust the guides. Press the sides of a guide inward, then slide the guide against the paper.

    Graphic illustrates this step

  5. Push the tray completely into the printer.

    Graphic illustrates this step

  6. Specify the size of the paper:

    1. In the front panel menus, select Printer Setup, then press the OK button.

    2. Select Paper Handling Setup, then press the OK button.

    3. Select Tray 2 Setup, Tray 3 Setup, Tray 4 Setup, or Tray 5 Setup, then press the OK button.

    4. Select Auto Sensed, Custom, or a listed paper size, then press the OK button.

    5. If you selected Custom, specify the width and height of the paper. Select Custom Width, press the OK button, scroll to the width of the paper, then press the OK button. Select Custom Height, press the OK button, scroll to the width of the paper, then press the OK button.

For additional information about loading paper, go to Reference/Printing/Basic Printing on the User Documentation CD-ROM.