Load Specified Paper in Tray 1 (MPT)

The paper specified on the front panel must be loaded in Tray 1 (MPT). On the front panel of the printer, press the i button to view information about the front panel message.

Look at the front panel and note the type and size of the paper that you need to load in the tray.

Caution:  The type of paper you load in the tray must be the same as the type specified on the front panel of the printer. If you fail to do this, print quality problems can occur and the fuser can be damaged.

Graphic illustrates the front panel

  1. Make sure you have the size and type of paper specified on the front panel. Fan the paper to release sheets that may be stuck together.

    Graphic illustrates this step

    Note:
     If there is paper in the tray, remove it since it does not match the type or size of the paper required by the print job.

  2. Insert the paper in the tray and make sure that the guides are pressed against the paper.