There is a jam at Tray 4 or 5 and Door C. On the front panel of the printer, press the i button to view information about the front panel message.
If the printer has the
2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.
Open Door C.
Pull the jammed paper
out of the printer. Confirm that all paper fragments are removed.
Close Door C.
If the printer has the
2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.
Pull the tray specified
on the front panel completely out of the printer.
Pull jammed paper from
the printer tray slot. Confirm that all paper fragments are removed.
Remove crumpled paper
from the tray.
Verify that the paper
is loaded correctly in the tray and that the guides are pressed against
the paper.
Insert the tray and push
it completely into the printer.
For additional information, access PhaserSMARTŪ. PhaserSMART is a powerful, Internet-based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks. (English only)