Paper Size Jam in Tray 2, 3, 4, or 5

There is a paper size jam. On the front panel of the printer, press the i button to view information about the front panel message.

1. Pull out the tray specified on the front panel.
   
   

2. Verify that the length and width guides are pressed against the paper.
   
   

3. Push the tray completely into the printer.
   
   

4. Specify the size of the paper:

1. In the front panel menus, select Printer Setup, then press the OK button.

2. Select Paper Handling Setup, then press the OK button.

3. Select Tray 2 Setup, Tray 3 Setup, Tray 4 Setup, or Tray 5 Setup, then press the OK button.

4. Select Auto Sensed, Custom, or a listed paper size, then press the OK button.

5. If you selected Custom, specify the width and height of the paper. Select Custom Width, press the OK button, scroll to the width of the paper, then press the OK button. Select Custom Height, press the OK button, scroll to the height of the paper, then press the OK button.

5. Open Door A.
   
   Caution:  Use caution; some components inside Door A may be hot.
   
   

6. Pull the jammed paper out of the printer. If necessary, press the green handle to release the paper. Confirm that all paper fragments are removed.
   
   

7. Close Door A.
   
   

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