Paper Size Jam in Tray 6

There is a paper size jam in Tray 6. On the front panel of the printer, press the i button to view information about the front panel message.

  1. Pull out Tray 6.

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  2. Verify that the length and width guides are set correctly.

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  3. Push the tray completely into the printer.

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  4. Open Door A.

    Caution:      Use caution; some components inside Door A may be hot.

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  5. Pull the jammed paper out of the printer. If necessary, press the green handle to release the paper. Confirm that all paper fragments are removed.

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  6. Close Door A.

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