Paper Size Jam in Tray 1 (MPT)

There is a paper size jam in Tray 1 (MPT). On the front panel of the printer, press the i button to view information about the front panel message.

  1. Verify that the width guides are pressed against the paper.

    Graphic illustrates this step

  2. Open Door A.

    Caution:      Use caution; some components inside Door A may be hot.

    Graphic illustrates this step

  3. Pull the jammed paper out of the printer. If necessary, press the green handle to release the paper. Confirm that all paper fragments are removed.

    Graphic illustrates this step

  4. Close Door A.

    Graphic illustrates this step

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