Jam at B and C

There is a jam at Doors B and C. On the front panel of the printer, press the i button to view information about the front panel message.

  1. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder away from the printer.

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  2. Open Door B.

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  3. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.

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  4. Close Door B.

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  5. Open Door C.

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  6. Pull the jammed paper out of the printer. Confirm that all paper fragments are removed.

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  7. Close Door C.

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  8. If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.

    Graphic illustrates this step

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