Fuser Failure

For all printer errors reporting a fuser failure on the front panel:

  1. Leave the printer on for at least 7 minutes.

  2. Record the error displayed on the front panel.

  3. Press the i button to view information about the error and record the error code number listed at the end of the information text.

  4. Turn off the printer.
    Graphic illustrates this step

  5. Wait at least 10 seconds, then turn on the printer.
    Graphic illustrates this step

  6. If the problem persists, access PhaserSMARTŪ. PhaserSMART is a powerful Internet-based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks. (English only)