• When installing a new maintenance tray, push on both sides of the tray to latch it firmly into the printer.

• Periodically clean the printer to keep it operating in peak condition.

• Fan the paper before loading it into the upper and lower paper trays.

• Use standard grade paper 60-120 g/m2 (16-32 lb.); use the manual feed slot for thick papers. Do not use three-holed paper, perforated paper, legal-size paper or envelopes.

• Wait until a front panel message prompts you before feeding a second sheet of paper or transparency into the manual feed slot.

• Keep paper and other supplies clean and free from dust.

• Paper that has been sitting out of its sealed wrapper can become distorted, causing paper jams. Keep paper sealed until you are ready to use it for printing.

• Do not use paper that has been creased or wrinkled.

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  Caution: Never attempt two-sided or two-pass printing on any type of media. Ink already present on the media will offset onto the internal paper path, requiring you to perform cleaning procedures. Excessive buildup of ink in the paper path may cause paper jams.

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For more information, refer to:

Locating jammed media

Removing jammed media