Phaser 350X

Front panel messages The front panel displays messages indicating the condition of the printer. Some messages, such as Standby and Warming Up, simply provide status information. These messages do not require user action. Error messages, such as Jam:Open Front Cover, require you to perform some action such as remove a paper jam. Use the following table to determine the appropriate action for each type of front panel message. The printer may display a numeric error code when it detects certain types of problems. If you see a numeric error code, first write down the number. Try turning off the printer's power and wait at least 15 seconds before turning the power on again. If that does not solve the problem, call your local Tektronix office for assistance or call Tektronix Service in the U.S. and Canada at 1-800-835-6100. Front panel messages Message Action <printer network name> No user action required. The printer is ready to print. Busy < message > No user action required. Check Print The printer is waiting for confirmation of the print job from the front panel. Cleaning No user action required. The printer is running an automatic cleaning operation. Clearing Job No user action required. May be displayed after you press the Cancel button. Close Front Cover Close the front cover. Close Top Cover Close the top cover. Close Exit Cover Close the exit cover. Energy Star Mode Press Wakeup or send a print job to bring the printer to Ready. Fault. Service Required Turn the printer off, wait at least 15 seconds and turn the printer's power on again. If the failure persists, note the code number in the display. In the U.S., call Tektronix service at 1-800-835-6100. Outside the U.S., contact your local Tektronix office. Incorrect Media Size An incorrect paper size is loaded in the tray or paper narrower than A4-size is in the manual feed slot. Use Letter- or A4-size media. Ink Low/Out of Ink The Ink Low message appears when ink level drops to one-half stick. Open the top cover and add the appropriate color of ColorStix solid ink stick. Initializing No user action required. Wait for a period of time. Jam:Open Front Cover Open the front cover and remove the paper jam from the manual feed slot or behind the front cover. You may need to push on both sides of the maintenance tray to relatch it or clean the upper or lower paper feed rollers. Jam:Retry Manual Feed Remove the media from the manual feed slot and re-insert it. Jam:Open Exit Cover Open the exit cover and remove the paper jam. You may need to clean the paper exit path. Jam:Remove Upper Tray There is a paper jam at the standard media tray. Remove the tray and the jammed paper. You may need to run the Clean:Paper Jams routine. Jam:Remove Lower Tray There is a paper jam at the lower paper tray. Remove the tray and the jammed paper. Job Cancelled No user action required. Displayed after you press the Cancel button. Lower Media Tray Empty Add paper to the lower media tray. Maintenance Tray Locked The printer has locked the maintenance tray because hot ink is present. Wait for a few minutes before trying to remove the maintenance tray. Maintenance Tray Low The Maintenance Tray Low message appears when the tray is nearly empty. Open the front cover, remove the maintenance tray, and replace it with a new one. Maintenance Tray Missing Insert a maintenance tray into the printer. Manual Feed Paper The printer requires a sheet of paper for cleaning but the media tray contains transparency. Feed a sheet of paper into the manual feed slot. Media Tray Empty Add paper or transparencies to the media tray. Melting Ink No user action required. Displayed during print jobs that require large amounts of ink. Processing Data No user action required. Ready No user action required. The printer is ready to print. Replace Lower Media Tray Insert the lower media tray. Replace Maintenance Tray Open the front cover, remove the maintenance tray, and replace it with a new one. Replace Media Tray Insert the standard media tray. Replace Upper Media Tray Insert the standard media tray. Standby Press Wakeup or send a print job to bring the printer to Ready. Tektronix V:<n.n> No user action required. Wait for a period of time. Unlock Transit Restraint Unlock the transit restraint on the right side of the printer before sending print jobs. Upper Media Tray Empty Add paper or transparencies to the standard media tray. Waiting For Manual Feed Insert paper or transparency in the manual feed slot. Waiting For Paper The print job specifies paper but the printer detects that the transparency tray is installed. Load paper in the media tray and press OK. Waiting For Transparency The print job specifies transparency but the printer detects that the paper tray is installed. Load transparency in the media tray and press OK. Warming Up No user action required. Wait for a period of time. Waste Tray Full Open the front cover, remove the maintenance tray and empty the waste tray. Return to Phaser 350 Topic List						Support Home Page Phaser 350X Support Page Network Printers Support Home Additional Information Register your Printer ASPs & TPMs About Software Support Color Connection Printer Warranties Material Safety Data Sheets Supplies & Cartridge Recycling Program