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Phaser 350X


Fixing timeout problems in Windows
If print jobs are timing out and not printing, you may need to increase the timeout values in Windows and in the printer.

Try one of the following procedures to change the Windows timeout. If the Windows procedure doesn't work for you, try the DOS procedure. Then, follow the procedure to change the printer's timeout.

Windows timeout: From Windows 3.1

  1. Open the Control Panel from the Main menu.

  2. Double-click the Printers icon to open the Printers dialog box.

  3. Click on your printer's icon.

  4. Click the Connect button to open the Connect dialog box.

  5. Increase the Transmission Retry to 950 seconds by typing in the new number.

  6. Click OK.

Windows timeout: From Windows 95

  1. Click the Start icon in the taskbar on your screen; a menu appears.

  2. Move the cursor over Settings; another menu appears.

  3. In the menu, click Printers; the Printers window appears.

  4. In the Printers window, select the Phaser 350 printer icon, then select Properties from the File menu.

  5. Click the Details tab and increase the Transmission Retry to 999 seconds (or higher).

  6. Click OK.

Windows timeout: From DOS (and Windows 3.1)


Note: To use this procedure, the printer must be connected directly to your computer, not on a network.
  1. At the DOS prompt, issue the DOS MODE command by typing the following:

    MODE LPT1:,,P

  2. Start Windows 3.1.

  3. Open the Control Panel from the Main menu.

  4. Double-click the Printers icon to open the Printers dialog box.

  5. Click the Connect button to open the Connect dialog box.

  6. Change the port selection from LPT1 to either LPT1.DOS or LPT1.OS2, depending on the options you see in the dialog box.

  7. Click OK.

Printer's timeout


Note: This is the basic procedure for changing one of the printer's timeout values. For more information on the printer's timeouts, refer to the
Phaser 350 On-line Reference Guide.
You can use the CONFIG.PS file to change the PostScript and HP-GL job and wait timeout values. When sent to the printer, your edited version of the CONFIG.PS file changes the values in the printer, but only while the printer is turned on; if the printer is turned off or reset the values return to their defaults. To restore your desired timeout settings, you must send your edited CONFIG.PS file to the printer again.


Note: The CONFIG.PS file affects printer operation. If the printer is shared on a network, using this file may affect the prints requested by other users.
  1. Locate the utility files in the PHSR350 directory on the printer's CD-ROM.

  2. Copy the CONFIG.PS file to your hard disk.

  3. Open the file using a text editor. The default value is 40 seconds for the wait timeout. Change the value in the WaitTimeOut line to 999.

  4. Use one of the following methods to send the CONFIG.PS file to the printer:


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