If your prints have stray ink marks on the front or the back, or the media is wrapping around the black transfix roller inside the exit cover, you can correct the problem by cleaning the printer's internal paper path surfaces. The printer automatically feeds 10 sheets of paper through the print path to collect stray ink particles when you run the Clean:Ink Smears routine from the front panel.

Sample ink smear: internal paper path

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Caution: Always use clean sheets of paper to clean the paper path. Do not reuse cleaning sheets. High-grade, heavier papers, such as 32 lb. (120 g/m2) Bond, works best.

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1. Load the upper media tray with sheets of clean, high-grade paper.

2. When the printer is on and the Ready message or the printer's name appears in the front panel, press the Clean button. The printer displays the first selection in the menu:
   Clean:Light Stripe

   <---- Clean Test

   Press the left arrow (<----) button until the following front panel message appears:

   Clean:Ink Smears

   <---- Clean Test

   Press the Clean button. The printer displays the following front panel message:

   Warming Up

   Cancel

   After a short delay during the warm-up period, the printer begins an automatic sequence of feeding 10 clean sheets of paper from the upper media tray.

   A front panel message indicates the number of sheets remaining to be fed. For example:

   Cleaning:Using 10 Sheets

   When the cleaning sequence is complete, inspect the last sheet of paper fed through the printer. If it is not clean, repeat the cleaning sequence by pressing the Clean button once again.

   Return the printer to normal operation by pressing the Exit button.