Repair Warranty

Xerox warrants that repair service purchased from Xerox will be performed in a workmanlike manner and that all parts installed in the course of such service will be free from defects in materials and workmanship for a period of three (3) months from the date of service. If any service or any new or reconditioned part proves defective within the respective warranty period, Xerox will correct the defective work and replace the defective part without charge for parts and labor.

In order to obtain service under this warranty, Customer must notify Xerox of the defect before the expiration of the respective warranty period and make suitable arrangements for the performance of service. Xerox will provide corrective service at the location where the original service was performed. When corrective service is performed at the service center, the Customer shall be responsible for packaging and shipping the defective product to the service center, with shipping charges prepaid. Xerox shall pay for the return of the product to Customer if the shipment is to a location within the country in which the Xerox service center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Xerox shall not be obligated to furnish service under this warranty to repair or service

a) damage resulting from attempts by personnel other than Xerox representatives to install, repair or service the product
b) damage resulting from improper use or connection to incompatible equipment
c) any damage or malfunction caused by the use of non-Tektronix/Xerox supplies
d) a product that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product.

THIS WARRANTY IS GIVEN BY XEROX WITH RESPECT TO ITS REPAIR SERVICE IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. XEROX' RESPONSIBILITY TO REPLACE DEFECTIVE PARTS AND CORRECT ITS WORK IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. XEROX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER XEROX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.