Adjust the Tray Guide

The paper guide for the tray specified on the control panel is not set to a known size.

To adjust the tray guides:

Pull the tray completely out of the printer.

  1. Adjust the back and side paper guides.
  2. Press the sides of the back guide and slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place. Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place.

    Note: When the guides are correctly adjusted, there may be a small space between the paper and the paper guides. Print custom size paper from Tray 1 only.

    Graphic illustrates this step.