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The printer provides several tools for diagnosing and solving various types of problems; these tools include the following:
Front panel
Status messages
Automatically reflects a condition requiring user intervention.
Help button
Provides detailed information on currently displayed menus and status messages.
Help Topics
Describes common printer tasks.
Consumables Usage Menu
Includes status for the remaining life of the Maintenance Kit.
Configuration Page
Found in the
Printer Configuration
menu; provides useful information for installation and troubleshooting:
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Printer's name and Internet address
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Firmware version
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Feature set (one of three printer configurations: Standard, Plus, Extended)
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Printer serial number
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Network information
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Printer feature status (for example, Check Print enabled)
Usage Profile report
Found in the
Consumables Usage
menu; provides detailed information on consumables used, tray and media selections, printer interventions, as well as an analysis of usage rates. Useful for planning your consumables ordering and tracking the average use of consumables on a per-job basis.
PhaserLink Printer Management Software
Use a standard web browser to view printer status, control printer configuration, view consumable information, and link to online documentation via the World Wide Web.
NOTE
To use PhaserLink Printer Management software, the printer must be connected to a network running TCP/IP. Refer to the
PhaserShare Networking Manual
for complete details.
PS Error Handler
Enabled in the front panel's
Advanced Printer Settings
menu. Used to diagnose PostScript problems. When a PostScript error occurs, an error page prints out if the error handler is enabled.
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