Problem: Oil (drum fluid) on a print
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Solution: Clean the printer's internal paper path with the front panel troubleshooting routine.
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Load the upper tray with sheets of clean, high-grade paper, preferably heavy paper (120 g/m 2, 32 lb.). This cleaning routine uses 10 sheets of paper.
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On the front panel, scroll to
Menu. Press
Select.
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Scroll to
Troubleshooting; press
Select.
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Scroll to
Remove Ink Smears; press
Select.
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If the problem persists, additional cleaning may be necessary. Refer to the topics on the printer's CD-ROM or visit the Xerox web site.
Return to Topic List
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