| Problem: Light stripes or missing colors
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Solution: Clean the printhead with the printer's front panel troubleshooting routine.
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On the front panel, scroll to
Menu. Press
Select.
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Scroll to
Troubleshooting; press
Select.
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Scroll to
Print Test Page; press
Select. If print looks like example
B
in the illustration, go on to Step 4.
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Scroll to
Eliminate Light Stripes; press
Select.
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Confirm that the problem is corrected: from the
Troubleshooting
menu, select
Print Test Page.
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Repeat Step
4
as necessary. If light stripes persist after three consecutive clean cycles, turn off the printer for four hours to allow the ink to cool and solidify. Then turn on the printer and repeat the clean cycles, if necessary. For more details, refer to the online topic, "Light Stripes on Prints," on the printer's CD-ROM or web site.
These illustrations show a correct Test Page and an example of a Test Page with a missing color bar.
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