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Phaser 780


Logs

Several lines in the report are logs rather than counters, for example, the PostScript Error Log. Each time a PostScript error occurs (and the user has enabled the Error Handler), the PostScript error is recorded as a numerical code along with the page number on which the error occurred.

On each successive error, the log is shifted to the left, with the oldest one being removed from the left end, and the new one being added to the right end. Note that a value of 0 (zero) in the log indicates no error. There are actually two lines for each log, one for the code and one for the page number. (In the case of last jam, there are three lines--paper code, location code, and page number.)


NOTE
For information on solutions to engine errors, see the Advanced Features and Troubleshooting Manual on the web or on your printer's CD-ROM.

 

Engine Error Log (Phaser 840 printer) 

Code
Description

xx, xxx.4 x

Device fault

xx, xxx.6 x

Software error

22, xxx. xx

Media jam


 

Engine Error Log (Phaser 740 and 780 printers) 

Code
Description

1

Black cartridge movement error

2

Cyan cartridge movement error

3

Magenta cartridge movement error

4

Yellow cartridge movement error

5

Toner cooling fan error

10

Scanner motor error

11

Power supply error

12

LSync over error

13

LSync short error

20

Charger error

21

Asynchronous OPC error

22

OPC position error

30

Transfer position error

32

Blade movement error

33

Transfer roller error

40

Fuser temperature low

41

Fuser temperature high

42

Fuser thermistor open error

43

Fuser temperature raising error

50

Power supply cooling fan error

51

Ozone fan error

60

Multi-Purpose Pickup Roller movement error

61

Sleeve motor locked

62

Transport motor locked

63

Main motor locked

70

ROM check sum error

71

RAM check sum error

72

EEPROM check sum error

73

EEPROM check sum error CIK

74

EEPROM check sum error Fuser

80

VSync timeout error

81

ECU needs power

82

Engine serial timeout error

83

Engine command error

84

Engine parity error

85

Fuser warmup time out

86

Fuser lamp error

87

ROS motor failure

88

Process motor failure

89

Paper handling motor failure

90

CRUM communications error

91

CRUM verify error

92

CRUM used bit set

93

CRUM ID doesn't match engine ID

94

CRUM count error

95

CRUM imitation error 1

96

CRUM imitation error 2

97

Duplexer communication error

98

Bias transfer roller error

99

Abnormally high pixel coverage

100

Abnormally high patch density

101

Abnormally low patch density

102

Environment sensor error

103

Home sensor error

104

NVRAM checksum error

105

Pixel count density control error

106

Auto-density control error

 

Postscript Error Log (Phaser 840, 740 and 780 printers) 

Code
Description

1

unregistered

2

invalidaccess

3

typecheck

4

invalidrestore

5

dictfull

6

handleerror

7

invalidexit

8

ioerror

9

limitcheck

10

interrupt

11

configurationerror

12

dictstackoverflow

13

invalidfont

14

invalidfileaccess

15

syntaxerror

16

timeout

17

undefinedfilename

18

execstackoverflow

19

unmatchedmark

20

undefinedresult

21

stackoverflow

22

VMerror

23

phandleerror

24

dictstackunderflow

25

undefined

26

rangecheck

27

nocurrentpoint

28

stackunderflow

29

undefinedresource

30

<No Match>

Last jam logs

Possible values for Last Jam Location are defined by the particular jams for the following printers:

 

Last Jam Log - Phaser 840 printer 

Code
Description

1

Jam A (Upper Tray)

1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4

2

Jam B (Middle/Lower Trays)

1 = Paper Letter
2 = Paper A4

3

Jam C (Exit Cover)

1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)

4

Jam D (Front Cover)

1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)

5

Jam E (Exit Tray)

1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)

6

Jam Manual Feed

Same as 3, Jam C (Fuser)

Last Jam Log - Phaser 740 printer 

Code
Description

1

Jam A (Upper Tray)

1 = Upper-Paper-Letter
2 = Upper-Paper-A4
3 = Upper-Paper-Legal
4 = Upper-Transparency-Letter
5 = Upper-Transparency-A4
6 = Upper-Transparency-Legal

2

Jam B (Middle/Lower Trays)

1 = Middle-Paper-Letter
2 = Middle-Paper-A4
3 = Middle-Paper-Legal
4 = Middle-Transparency-Letter
5 = Middle-Transparency-A4
6 = Middle-Transparency-Legal
7 = Lower-Paper-Letter
8 = Lower-Paper-A4
9 = Lower-Paper-Legal
10 = Lower-Transparency-Letter
11 = Lower-Transparency-A4
12 = Lower-Transparency-Legal

3

Jam C (Fuser)

1 = Paper-Letter
2 = Paper-A4
3 = Paper-Legal
4 = Transparency-Letter
5 = Transparency-A4
6 = Coated-Letter
7 = Coated-A4
8 = Coated-Legal
9 = Card-Letter
10 = Card-A4
11 = Card-Legal
12 = Env-#10
13 = Label-Letter
14 = Label-A4
15 = Fabric Transfer-Letter
16 = Fabric Transfer-A4
17 = 2nd Side-Letter
18 = 2nd Side-A4
19 = 2nd Side-Legal

4

Jam D (Flip) - same as 3, Jam C (Fuser)

5

Jam E (Exit) - same as 3, Jam C (Fuser)

6

Jam F (Duplex) - same as 3, Jam C (Fuser)

7

Jam Multi-Purpose Tray - same as 3, Jam C (Fuser)

 

Last Jam Log - Phaser 780 printer 

Code
Description

1

Jam AB

1 = Paper-Letter
2 = Paper-Legal
3 = Paper-Tabloid
4 = Paper-Tabloid extra
5 = Paper-Tabloid plus
6 = Paper-SRA3
7 = Paper-A3
8 = Paper-A4
9 = Paper-A5
10 = Paper-B4
11 = Paper-B5
12 = Transparency-Letter
13 = Transparency-A4
14 = Transparency-Tabloid extra
15 = Coated-Letter
16 = Coated-Legal
17 = Coated-Tabloid
18 = Coated-Tabloid extra
19 = Coated-Tabloid plus
20 = Coated-SRA3
21 = Coated-A3
22 = Coated-A4
23 = Coated-A5
24 = Coated-B4
25 = Coated-B5
26 = Card-Letter
27 = Card-Legal
28 = Card-Tabloid
29 = Card-Tabloid extra
30 = Card-Tabloid plus
31 = Card-SRA3
32 = Card-A3
33 = Card-A4
34 = Card-A5
35 = Card-B4
36 = Card-B5
37 = Card-Postcard
38 = Label-Letter
39 = Label-A4
40 = Fabric Transfer-Letter
41 = Fabric Transfer-A4
42 = Fabric Transfer-Tabloid extra
43 = Envelope-Env #10
44 = Envelope-Env C4
45 = Envelope-Env C5
46 = Envelope-Env C6
47 = Envelope-Env dl
48 = Envelope-Env chou3
49 = Envelope-Env kaku2

2

Jam CD - same as 1, Jam AB

3

Jam E - same as 1, Jam AB

 


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