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Logs |
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Several lines in the report are logs rather than counters, for example, the PostScript Error Log. Each time a PostScript error occurs (and the user has enabled the Error Handler), the PostScript error is recorded as a numerical code along with the page number on which the error occurred.
On each successive error, the log is shifted to the left, with the oldest one being removed from the left end, and the new one being added to the right end. Note that a value of 0 (zero) in the log indicates no error. There are actually two lines for each log, one for the code and one for the page number. (In the case of last jam, there are three lines--paper code, location code, and page number.)
NOTE
For information on solutions to engine errors, see the
Advanced Features and Troubleshooting Manual
on the web or on your printer's CD-ROM.
Engine Error Log (Phaser 840 printer)
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Code
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Description
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xx,
xxx.4
x
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Device fault
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xx,
xxx.6
x
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Software error
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22,
xxx.
xx
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Media jam
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Engine Error Log (Phaser 740 and 780 printers)
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Code
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Description
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1
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Black cartridge movement error
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2
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Cyan cartridge movement error
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3
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Magenta cartridge movement error
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4
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Yellow cartridge movement error
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5
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Toner cooling fan error
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10
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Scanner motor error
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11
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Power supply error
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12
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LSync over error
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13
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LSync short error
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20
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Charger error
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21
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Asynchronous OPC error
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22
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OPC position error
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30
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Transfer position error
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32
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Blade movement error
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33
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Transfer roller error
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40
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Fuser temperature low
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41
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Fuser temperature high
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42
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Fuser thermistor open error
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43
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Fuser temperature raising error
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50
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Power supply cooling fan error
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51
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Ozone fan error
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60
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Multi-Purpose Pickup Roller movement error
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61
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Sleeve motor locked
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62
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Transport motor locked
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63
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Main motor locked
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70
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ROM check sum error
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71
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RAM check sum error
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72
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EEPROM check sum error
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73
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EEPROM check sum error CIK
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74
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EEPROM check sum error Fuser
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80
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VSync timeout error
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81
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ECU needs power
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82
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Engine serial timeout error
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83
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Engine command error
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84
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Engine parity error
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85
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Fuser warmup time out
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86
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Fuser lamp error
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87
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ROS motor failure
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88
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Process motor failure
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89
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Paper handling motor failure
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90
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CRUM communications error
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91
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CRUM verify error
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92
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CRUM used bit set
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93
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CRUM ID doesn't match engine ID
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94
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CRUM count error
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95
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CRUM imitation error 1
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96
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CRUM imitation error 2
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97
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Duplexer communication error
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98
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Bias transfer roller error
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99
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Abnormally high pixel coverage
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100
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Abnormally high patch density
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101
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Abnormally low patch density
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102
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Environment sensor error
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103
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Home sensor error
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104
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NVRAM checksum error
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105
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Pixel count density control error
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106
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Auto-density control error
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Postscript Error Log (Phaser 840, 740 and 780 printers)
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Code
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Description
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1
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unregistered
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2
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invalidaccess
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3
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typecheck
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4
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invalidrestore
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5
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dictfull
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6
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handleerror
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7
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invalidexit
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8
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ioerror
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9
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limitcheck
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10
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interrupt
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11
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configurationerror
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12
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dictstackoverflow
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13
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invalidfont
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14
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invalidfileaccess
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15
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syntaxerror
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16
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timeout
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17
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undefinedfilename
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18
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execstackoverflow
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19
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unmatchedmark
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20
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undefinedresult
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21
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stackoverflow
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22
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VMerror
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23
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phandleerror
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24
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dictstackunderflow
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25
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undefined
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26
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rangecheck
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27
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nocurrentpoint
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28
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stackunderflow
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29
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undefinedresource
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30
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<No Match>
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Last jam logs
Possible values for Last Jam Location are defined by the particular jams for the following printers:
Last
Jam Log - Phaser 840 printer
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Code
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Description
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1
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Jam A (Upper Tray)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
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2
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Jam B (Middle/Lower Trays)
1 = Paper Letter
2 = Paper A4
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3
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Jam C (Exit Cover)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)
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4
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Jam D (Front Cover)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)
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5
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Jam E (Exit Tray)
1 = Paper Letter
2 = Paper A4
3 = Transparency Letter
4 = Transparency A4
5 = Other (Envelopes)
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6
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Jam Manual Feed
Same as 3, Jam C (Fuser)
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Last
Jam Log - Phaser 740 printer
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Code
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Description
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1
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Jam A (Upper Tray)
1 = Upper-Paper-Letter
2 = Upper-Paper-A4
3 = Upper-Paper-Legal
4 = Upper-Transparency-Letter
5 = Upper-Transparency-A4
6 = Upper-Transparency-Legal
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2
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Jam B (Middle/Lower Trays)
1 = Middle-Paper-Letter
2 = Middle-Paper-A4
3 = Middle-Paper-Legal
4 = Middle-Transparency-Letter
5 = Middle-Transparency-A4
6 = Middle-Transparency-Legal
7 = Lower-Paper-Letter
8 = Lower-Paper-A4
9 = Lower-Paper-Legal
10 = Lower-Transparency-Letter
11 = Lower-Transparency-A4
12 = Lower-Transparency-Legal
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3
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Jam C (Fuser)
1 = Paper-Letter
2 = Paper-A4
3 = Paper-Legal
4 = Transparency-Letter
5 = Transparency-A4
6 = Coated-Letter
7 = Coated-A4
8 = Coated-Legal
9 = Card-Letter
10 = Card-A4
11 = Card-Legal
12 = Env-#10
13 = Label-Letter
14 = Label-A4
15 = Fabric Transfer-Letter
16 = Fabric Transfer-A4
17 = 2nd Side-Letter
18 = 2nd Side-A4
19 = 2nd Side-Legal
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4
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Jam D (Flip) - same as 3, Jam C (Fuser)
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5
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Jam E (Exit) - same as 3, Jam C (Fuser)
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6
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Jam F (Duplex) - same as 3, Jam C (Fuser)
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7
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Jam Multi-Purpose Tray - same as 3, Jam C (Fuser)
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Last
Jam Log - Phaser 780 printer
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Code
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Description
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1
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Jam AB
1 = Paper-Letter
2 = Paper-Legal
3 = Paper-Tabloid
4 = Paper-Tabloid extra
5 = Paper-Tabloid plus
6 = Paper-SRA3
7 = Paper-A3
8 = Paper-A4
9 = Paper-A5
10 = Paper-B4
11 = Paper-B5
12 = Transparency-Letter
13 = Transparency-A4
14 = Transparency-Tabloid extra
15 = Coated-Letter
16 = Coated-Legal
17 = Coated-Tabloid
18 = Coated-Tabloid extra
19 = Coated-Tabloid plus
20 = Coated-SRA3
21 = Coated-A3
22 = Coated-A4
23 = Coated-A5
24 = Coated-B4
25 = Coated-B5
26 = Card-Letter
27 = Card-Legal
28 = Card-Tabloid
29 = Card-Tabloid extra
30 = Card-Tabloid plus
31 = Card-SRA3
32 = Card-A3
33 = Card-A4
34 = Card-A5
35 = Card-B4
36 = Card-B5
37 = Card-Postcard
38 = Label-Letter
39 = Label-A4
40 = Fabric Transfer-Letter
41 = Fabric Transfer-A4
42 = Fabric Transfer-Tabloid extra
43 = Envelope-Env #10
44 = Envelope-Env C4
45 = Envelope-Env C5
46 = Envelope-Env C6
47 = Envelope-Env dl
48 = Envelope-Env chou3
49 = Envelope-Env kaku2
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2
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Jam CD - same as 1, Jam AB
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3
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Jam E - same as 1, Jam AB
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