Problem
|
Probable cause
|
Solution
|
Prints curl.
|
On some paper types, prints with uneven coverage may curl where coverage is heaviest.
|
When making prints with heavy coverage, select
Face Down
as the
Output Order
at the printer's front panel or from your application's
Print
menu.
|
Oversize media does not feed from the universal paper trays or the multi-purpose tray.
|
Too much media is loaded in the tray.
|
Decrease the amount of media loaded in the multi-purpose tray. See
Specialty Media
for the tray capacity for different types of media.
|
Toner residue is found in the printer.
|
Toner cartridges are being removed and reinstalled in the printer before they are empty.
|
Remove toner cartridges only when they are empty and you have been prompted by the front panel to replace them.
|
Media frequently wraps around the fuser.
|
Incorrect media is being used.
|
|
The fuser roll cartridge is used up.
|
Replace the fuser roll cartridge.
|
Colors printed are not accurate.
|
An incorrect color correction is being used.
|
-
Select a different color correction. See
TekColor Color Corrections
for more information.
-
Open and close the front door of the printer. This action causes the printer to autocalibrate the colors.
|