Phaser® 740: Cleaning the duplex unit
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If the printer has jams with the Duplex Unit, cleaning should help.
- Remove the Duplex Unit from the Lower Tray Assembly.
- Pinch the two blue tabs to open the top cover.
- Remove any jammed media inside the Duplex Unit. Never load media in the Duplex Unit.
- Using a lint free cloth moistened with 90% pure isopropyl alcohol, thoroughly scrub the two feed rollers. Be sure to rotate the rollers to clean their entire surface.
- Close the top cover by pressing down firmly, making sure that both sides lock.
- Replace the Duplex Unit in the Lower Tray Assembly.
- If the printer still reports an error, open, then close the front door to reset the printer.
HINTS
- You can print the instructions for cleaning the Duplex Unit from the printer's front panel.
- Use isopropyl alcohol that is at least 90% pure and a lint-free cloth.
- Rotate the rollers to clean their entire surface.
- Never load media in the Duplex Unit
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